Representatives of the public and private sectors gather annually to learn more about leading-edge tools and techniques to help organizations improve performance.  State agencies are always well-represented at these conferences 

Topics from previous conference include:

• Successful Strategies using Six Sigma
• Data-based Marketing and Data Mining
• Work Flow Mapping and Analysis
• Values and Systems Process
• Malcolm Baldrige National Quality Award
• Unity of Effort to Accelerate Progress
• Fail-Safe Leadership
• Project Management for Managing Quality Projects
• Processed Based Leadership

Conferences are held at the University of Delaware's Clayton Hall on the first Thursday and Friday of March.

For more information, call Joe Hickey at 577-8977

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