Representatives of the public and private sectors gather annually to learn more about leading-edge tools and techniques to help organizations improve performance. State agencies are always well-represented at these conferences. Topics from previous conference include:

• Successful Strategies using Six Sigma
• Data-based Marketing and Data Mining
• Work Flow Mapping and Analysis
• Values and Systems Process
• Malcolm Baldrige National Quality Award
• Unity of Effort to Accelerate Progress
• Fail-Safe Leadership
• Project Management for Managing Quality Projects
• Processed Based Leadership

The Delaware Quality Conference is held each spring and is sponsored by the Delaware Section of the American Society for Quality (ASQ).

The Delaware Quest for Excellence Conference is held each spring. More information on conferences and programs is found by visiting the University of Delaware Professional and Continuing Studies, Programs and Services website: http://www.pcs.udel.edu/dqa/programs/index.html.

For more information contact, Barbara McCleary, Barratt Building, Dover, (302) 739-1990

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Please call (302) 739-1990 for information about training course cancellations or postponements due to inclement weather.

Statewide or county specific State of Delaware closings and delays are available on the Internet at
http://www.delawarepersonnel.com/closings/advisory.asp.

For computer training courses at Del Tech, please review the cancellation info for each campus on the main website at
http://www.dtcc.edu/news_events/#weather, WBOC (TV channel 16), or WSTW 93.7 (radio).