Online Courses for All Employees

Focus on Ability
  Focus on Ability is designed to introduce all State employees to some of the topics related to hiring and retaining employees with disabilities, including the benefits of employing people with disabilities, an overview of the Americans with Disabilities Act, requesting accommodations and creating a culture which embraces all employees' abilities.
 
HIPAA for Employees
  HIPAA for Employees - HIPAA Privacy, Security and HITECH Training.
 
Know Your State Government
  Know Your State Government provides a look at the organization and functions of Delaware State Government. This session presents an overview of the three branches of government and how they are interrelated, with a primary focus on the Executive Branch of Government. The Budget process is outlined and discussed.
 
Making the Most of Your Time with Outlook
  Making the Most of Your Time with Outlook is an online course designed to show you some of the ways to get the most out of your time with your email program. This resource guides you through using Voting Buttons, Scheduling Meetings, Finding Emails Quickly, Organizing your Tasks, Using a Signature, Creating Rules, and Sorting Your Messages.
 
Tools for Office 2007
  Tools for Office 2007 is an online course designed to show you some of the ways to increase your productivity by providing an overview of the tools and shortcuts available in Office 2007 applications. This course focuses on Excel and Word providing quick tips and tools along with step by step instructions for creating electronic forms, control/run charts, Pareto and histograms, and pivot tables. This course may be taken as a stand-alone or as the online component of the Work Process Improvement Tools and Techniques course. Please note: This course is intended of users of Office 2007. A separate course is available for users of Office 2003 or earlier versions of Office. We have developed two separate courses due to the significant differences between Office 2007 and earlier versions.
 
Tools for Office 2003
  Tools for Office 2003 is an online course designed to show you some of the ways to increase your productivity by providing an overview of the tools and shortcuts available in Office 2003 applications. This course focuses on Excel and Word providing quick tips and tools along with step by step instructions for creating electronic forms, control/run charts, Pareto and histograms, and pivot tables. This course may be taken as a stand-alone or as the online component of the Work Process Improvement Tools and Techniques course. Please note: This course is intended of users of Office 2003 or earlier versions of Office. A separate course is available for users of Office 2007. We have developed two separate courses due to the significant differences between Office 2007 and earlier versions.
 
Specialized Online Courses
For Supervisors, Managers & Certificate Participants
AA/EEO
  AA/EEO provides supervisors and aspiring supervisors with information about Affirmative Action, the role of the Governor's Council on Equal Employment Opportunity, and the scope of diversity and its value as a management tool.
 
HIPAA for Supervisors and Managers
  HIPAA for Supervisors and Managers - Pursuant to Federal regulations regarding HIPAA Privacy and Security, the State of Delaware as a HIPAA covered entity is required to train all members of its workforce who have access to Protected Health Information (PHI) as a part of their job-related tasks and functions. This online course provides current and aspiring supervisors and managers with information on HIPAA and their responsibility for protecting employees' PHI and individually identifiable PHI.
 
HR Basics
  HR Basics provides an overview of human resource policies and procedures as prescribed by the Merit Rules, and the Delaware Code. You will learn about merit employee benefits, leave administration, hiring, and where to go for assistance on HR related issues. Some of the other topics include workplace expectations; ethics, safety and security, probationary periods, performance plans and performance reviews. This is a required course for the Management Development, Supervisory Development, and Human Resource Certificate Programs.
 
Sexual Harassment Prevention
  Sexual Harassment Prevention - What is sexual harassment? How do you recognize it and prevent it from occurring? Where is the line drawn between acceptable social behavior and sexual harassment? This program is designed to answer these questions and more. Besides providing an awareness of the legal definition and different types of sexual harassment, the program will cover legal background, federal guidelines, as well as the State of Delaware's policy on sexual harassment.
 
The Supervisor's Role
  The Supervisor's Role is intended for current and those aspiring to be supervisors. Participants will learn the evolution of supervision, the qualities of a good supervisor, the critical functions and needs of supervision, and things to consider when supervising others.
 
The Hiring Process
Selection Interviewing Class
  Selection Interviewing Class is intended for hiring managers, interview panel members, HR professionals, and HR Certificate Participants.

We now have an Online Selection Interviewing Class available for Hiring Managers and those serving on interview panels. By completing this online tutorial, you will understand the purpose of interviewing, how to develop interview questions, what questions to avoid, how to determine the best candidate, and more. Human Resource Certificate (HRC) participants can access this course through the HRC restricted website. Selection Interviewing Online Class.
 
DEL Online Tutorial
  DEL Online Tutorial for HR Managers