This page contains links to both online training classes and online resources.
Please check back often for updates.
Online Courses for All Employees
Know Your State Government
Know Your State Government provides a look at the organization and functions of Delaware State Government. This session presents an overview of the three branches of government and how they are interrelated, with a primary focus on the Executive Branch of Government. The Budget process is outlined and discussed.
Making the Most of Your Time with Outlook
Making the Most of Your Time with Outlook is an online course designed to show you some of the ways to get the most out of your time with your email program. This resource guides you through using Voting Buttons, Scheduling Meetings, Finding Emails Quickly, Organizing your Tasks, Using a Signature, Creating Rules, and Sorting Your Messages.
POW! Increasing your Productivity and Organization at Work (Coming Soon)
Learn how to increase your Productivity and Organization at Work. Is your "TO DO" box overflowing? Do you feel as if you are always running just to keep up? Are you feeling overwhelmed and unorganized? During this session you will learn useful strategies to become more organized and increase your productivity. This online session focuses on identifying your productivity and organization issues and determining specific strategies to overcome them.
Telephone and Email: The Professional Way (Coming Soon)
Telephone and Email the Professional Way is an online course designed to guide you and provide you with the professional strategies to use when communicating with our customers through the telephone or email.
Specialized Online Courses
DEL Tutorial for Hiring Managers
This course is intended for hiring managers, HR professionals, and HR Certificate Participants.
This tutorial will give you an overview of the DEL system. From creating requisitions to viewing and dispositioning referral lists, this tutorial will give you step-by-step instructions on the system and show you how to make hiring a fast and easy process.
Human Resource Certificate (HRC) participants can access this course through the HRC restricted website. Non-HRC participants should send an email to Statewide_Training@state.de.us with the subject: Online DEL Tutorial Access Request. Once you send the email, you will receive instructions to access the course.
Selection Interviewing Class
This course is intended for hiring managers, interview panel members, HR professionals, and HR Certificate Participants.
We now have an Online Selection Interviewing Class available for Hiring Managers and those serving on interview panels. By completing this online tutorial, you will understand the purpose of interviewing, how to develop interview questions, what questions to avoid, how to determine the best candidate, and more. Human Resource Certificate (HRC) participants can access this course through the HRC restricted website. Non-HRC participants should send an email to Statewide_Training@state.de.us with the subject: Selection Interviewing Online Class Access Request. Once you send the email, you will receive instructions to access the course.
Statewide Benefits Class
This course is intended for HR professionals and HR Certificate Participants.
This course is designed to develop the knowledge of HR Technicians and Specialists with major emphasis on the structure and function of Statewide Benefits. Included is an overview of how the state's benefit programs are established and administered, and how they are supported by the PHRST system. This course will enable participants to identify and explain the different benefit programs offered to eligible State employees, and how to utilize the "Eligibility and Enrollment Rules" to determine benefit eligibility. Human Resource Certificate (HRC) participants can access this course through the HRC restricted website. HR Professionals can access this course by sending an email request with the subject: Statewide Benefits Online Access Request to Statewide_Training@state.de.us.
Supervisory OrientationTo receive credit for Supervisory Orientation, all five modules must be completed. SDC participants should complete each module and submit the special Supervisory Orientation Course Notes form. This course is intended for supervisors, managers, and SDC Participants.
Know Your State Government (Module 1) (See description above)
The Supervisor's Role (Module 2) (Coming Soon)
This online course is the second of five modules for the Supervisory Orientation Course. In this module, current and aspiring supervisors will learn the evolution of supervision, the qualities of a good supervisor, the needs and functions of supervision, learning to supervise, and considerations.
AA/EEO (Module 3) (Coming Soon)
This online course is third of five modules for the Supervisory Orientation Course. This module provides supervisors with information about Affirmative Action and the Equal Employment Opportunity Commission.
The Merit Rules (Module 4) (Coming Soon)
This online course is the fourth of five modules for the Supervisory Orientation Course. This module covers the history of the Merit Rules, an overview of the terminology, an overview of the rules, and highlights of areas of particular interest to employees.
Getting the Job Done (Module 5) (Coming Soon)
This online course is the fifth of five modules for the Supervisory Orientation Course. This module presents "Joe's Top Ten" and other useful tips for Getting the Job Done.
Online Resources
Computer Training
Learning Microsoft Excel Handbook – This handbook introduces Excel and provides information on using the toolbars, formatting, basic formulas, and charts.
Advanced Microsoft Excel Handbook – This handbook includes naming cells, creating drop down lists, PivotTables, formulas, and keyboard shortcuts. You will also need to download the PowerUser (.xls) spreadsheet for the examples within this handbook.
Learning Microsoft PowerPoint – This handbook provides an explanation and application of many features in Microsoft PowerPoint.
Learning Microsoft Word – This handbook provides an explanation and application of many features in Microsoft Word.
Knowledge Transfer Documents
Knowledge and Skills Worksheet (.xls) – Can be used electronically or in hardcopy format. The workbook includes a tab for the worksheet and a tab with the mapping questions.
Click the image on the left to go to the Statewide New Employee Orientation
Online Resource for new and experienced State of Delaware employees. This resource includes information about Statewide Policies, Benefits, State Services, Safety & Security, and a link to the Know Your State Government online course.
