CONFLICT RESOLUTION |
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| Delaware's Conflict Resolution Program provides state employees with an alternative method for resolving conflicts and promotes positive relationships in the workplace. For more information about the program, download the Conflict Resolution Brochure. The program is provided by trained facilitators at no cost to the participants. | ||
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Once a request is received, an assigned facilitator contacts the parties to schedule the session. The process normally includes:
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| To request our services in this program, please complete the Conflict Resolution Request for Facilitation Form. | ||
Training Courses & Resources
- Conflict Resolution – (CEP) This one-day seminar, you will learn how to manage the differences that impair teamwork, quality, decision-making, and cooperation. This practical seminar will give you resources for replacing obstructive behavior with constructive, positive behaviors.
- Preparing for the Conflict Resolution Process
- Association for Conflict Resolution
Additional Training Courses
- Workplace Communication/Active Listening
- Personal Profile/Behavior Styles
- Managing Generational Differences
- Communicating Non-Defensively
- Managing Negative Behavior
- Diversity - Food for Thought
- Emotional Intelligence
For More Information Contact: Larry Trunfio
821 Silver Lake Blvd., Suite 201
Dover, DE 19904 SLC: D430G
Tel: 302-739-1990
or
Questions? Email us at OMB_OrganizationalDevelopment@state.de.us
Conflict Resolution |
Continuous Quality Improvement |
Workforce Planning
Organization Performance Management |
OD Section Staff
